Australia

• $19 flat rate shipping on one pair of handles.

• Free shipping on orders of two or more pairs.

International

• $80 flat rate shipping for your first pair.

• $25 for each additional pair shipped in the same order.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

If customs requires additional information to release your parcel, they will contact you directly. Delays caused by customs clearance are outside of our control.

Tracking Your Order

Once your order has been shipped, you'll receive an email containing your tracking information so you can follow your parcel's journey.

Damaged or Lost Parcels

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the packaging and product.

If your parcel appears to be delayed or lost, please contact us and we'll work with the shipping carrier to investigate.

If you have any questions about shipping or your order, please contact us at projects@byformed.com.au