No, and that’s part of their beauty. Each Formed Home handle is crafted from genuine natural stone, meaning variations in colour, veining, pattern and texture are completely natural. No two pieces will ever be exactly alike.
If you’d like a little more control over your selection, simply email us or send us a message via social media. We’d be happy to send you photos of the available pieces so you can choose your favourite.
Yes. Natural stone is a strong and enduring material, but like any natural stone product, it should be treated with care. Our handles are designed for everyday interior cabinetry use and, when installed and cared for correctly, are made to be enjoyed for years to come.
As natural stone can chip or crack if subjected to excessive force or impact, we recommend following our installation and care instructions to keep your handles looking their best.
Our handles are rear fixed and supplied with the required mounting hardware. Due to the nature of natural stone, they should always be installed carefully and hand-tightened only. We recommend installation by a qualified cabinetmaker or tradesperson.
Keep it simple. Clean your handles using a soft, damp cloth and avoid abrasive cleaners, bleach, vinegar, acidic products or harsh chemicals. Natural stone deserves a little love.
Formed handles are designed for interior cabinetry, including kitchen cabinets, vanities, wardrobes and drawer fronts. They are not recommended for exterior applications, entry doors or appliance doors.
In-stock orders are typically dispatched within 2–5 business days. You’ll receive tracking via email once your order is on its way. Delivery timeframes vary depending on your location, and international orders may be subject to local duties, taxes or import fees.
Delivery timeframes are estimates and may vary depending on your location, carrier delays, or circumstances beyond our control. Once your order has been dispatched, Formed Home is not responsible for delays caused by the carrier.
Yes. International shipping is calculated at checkout and sent via DHL Express. Delivery timeframes vary depending on your location and may be impacted by carrier or customs delays.
We offer $19 flat-rate standard shipping and $25 flat-rate express shipping Australia-wide.
Orders are typically dispatched within 2–4 business days. Once your order is on its way, you’ll receive tracking information via email.
International orders may be subject to local duties, taxes, VAT or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost unless otherwise stated at checkout.
If customs requires additional information or payment to release your parcel, they may contact you directly. Any delays caused by customs clearance are outside of Formed Home’s control.
Once your order has been dispatched, you’ll receive an email with tracking information so you can follow your parcel’s journey. Please allow some time for tracking to become active after your parcel has been collected by the carrier.
Please contact us within 48 hours of delivery, including your order number and clear photographs of the product and packaging. Please retain all packaging while we assess your claim.
If your parcel appears to be significantly delayed or lost, please contact us and we’ll work with the shipping carrier to investigate.
Eligible full-priced items may be returned within 30 days of delivery, provided they are unused, uninstalled and returned in their original condition and packaging.
Please contact projects@byformed.com.au to request approval before returning your order. All returns must be approved by Formed Home before being sent back.
Return shipping costs are the responsibility of the customer, and original shipping charges are non-refundable. We recommend using a tracked shipping service, as Formed Home cannot be responsible for parcels lost or damaged in return transit.
As every piece is crafted from genuine natural stone, variations in colour, tone, veining, pattern and texture are to be expected. Product imagery is a representation only, and natural variations are not considered faults or eligible for return on the basis of variation alone.
Custom pieces are made specifically for you, so all custom orders are final sale and cannot be returned or exchanged for change of mind.
Please contact us within 48 hours of delivery with your order number and clear photographs showing the issue. We’ll assess the item and work with you to determine the appropriate next step.